Meeting & Events Executive

About the Role:
We are seeking a highly organized, service-oriented Meeting & Events Executive to join our dynamic Food & Beverage team. The ideal candidate will play a key role in delivering exceptional event experiences for our guests while ensuring operational excellence across all banqueting and event functions.

Key Responsibilities:

Guest Service & Brand Representation:

• Promote efficiency, confidence, and a high standard of hospitality.

• Maintain positive interdepartmental relationships and uphold company image.

• Display a pleasant demeanor and commitment to delivering service excellence.

• Build genuine relationships with guests to ensure satisfaction and loyalty.

• Represent the hotel with pride, professionalism, and a polished appearance.

Event Operations:

• Assist in setting up and managing banquet spaces according to event requirements.

• Liaise with Executive Chef and outlets for menu planning and service coordination.

• Ensure venue cleanliness, equipment functionality, and uniform standards.

• Manage banquet reservations and function sheets.

• Attend departmental briefings and meetings to maintain communication with the team.

• Monitor event execution, guest feedback, and resolve any issues proactively.

• Ensure health, safety, hygiene, and fire regulations are followed at all times.

Administrative Support:

• Manage communication, correspondence, and scheduling for the F&B Manager.

• Draft letters, memos, and event documents as required.

• Maintain databases, filing systems, and guest contact records.

• Prepare reports and follow-ups on meetings and events.

• Assist with quotations, pricing studies, entertainment coordination, and legal documentation.

• Act as the liaison between F&B management and internal departments.

Requirements:

• Previous experience in Meetings & Events, Banqueting, or F&B administration.

• Excellent interpersonal and communication skills.

• Strong organizational skills and attention to detail.

• Proficiency in Microsoft Office and event software systems.

• Fluency in English; additional languages are a plus.

• Flexibility to work weekends, holidays, and extended hours during events.